Do you think anybody who can fog a mirror can do appropriate selection of software? If you think it’s true, you are utterly wrong! Selection of any software requires a thorough approach on how the system would work and what exactly is to expect from it. Simply put, when you go for any medical management software, you should opt for certain features that would be your real need in day-to-day medical office’s requirement.
There are five main features you should expect and have in medical management software. Let us learn all these useful matters –
Feature 1: Medical Management Software should camp management software have online patient appointment scheduling system. This simply means that your customers (patients) should be able to book the appointments to see you without interacting with human medical front office staff. This would solve the problem of time-overlapping (allotting same time to different customers), most common issue with human medical front desk executive.
Feature 2: Medical Management Software must have advance feature of Google Synchronization. When you have online booking system for patients, it should be accompanied with unique feature like Google Sync. This is the feature that helps getting the entire data (the content, patients’ appointment schedules) on gadgets such as Smartphone (Blackberry etc). You should be able to reschedule (cancel, postpone or edit) it according to your plan for the day or coming week.
Feature 3: Medical Management Software should have facility to remind the patients. Patient reminder is best way to notify and inform patients about their due visits and lot many other things such as dietary restrictions and regimen as suggested by doctors. Patients have tendency to forget things and this feature helps overcoming it.
Feature 4: Medical Management Software should have capability to work like medical answering tool. During events such as free medical camp, there are many patients calling to the center and asking details about the camp. Human medical staff is incapable answering all of them with same hospitality. Also, more than one call at a time is not possible to attend. The software can answer them all and in addition, it can answer more than one call at a time! Your software too should have this feature.
Feature 5: Medical Management Software should offer non-stop service. Said this, it should serve 24/7 without getting the owner any trouble. Installing such software should behave like virtual medical receptionist.
Apart from all above mentioned features, the software manufacturer should provide best customer service seeking which it should not take much time to solve the issue.